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The Culture of Information
ENGL 25 — Winter 2002, Alan Liu
Notes for Class 17

This page contains materials intended to facilitate class discussion (excerpts from readings, outlines of issues, links to resources, etc.). The materials are not necessarily the same as the instructor's teaching notes and are not designed to represent a full exposition or argument. This page is subject to revision as the instructor finalizes preparation. (Last revised 2/15/02 )



Preliminary Class Business

  • Revised, online paper now due March 1st in class

  • Drop-in tech support hours in South Hall 2509: Mondays 11:30-2, Thursdays 2-4:30
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Dissenters Against the Corporate World-view and the Corporate Domination of IT (2): Cyberlibertarianism

The Cyberlibertarian Concept:


The Politics of Cyberlibertarianism:

  • "Information wants to be free"

  • Anti-government & anti-corporate (esp. in the wake of the Communications Decency Act [CDA] of 1996):

    John Perry Barlow, "A Declaration of the Independence of Cyberspace":

    "Governments of the Industrial World, you weary giants of flesh and steel, I come from Cyberspace, the new home of Mind. On behalf of the future, I ask you of the past to leave us alone. You are not welcome among us. You have no sovereignty where we gather."

    "We are creating a world that all may enter without privilege or prejudice accorded by race, economic power, military force, or station of birth."

    "Your increasingly obsolete information industries would perpetuate themselves by proposing laws, in America and elsewhere, that claim to own speech itself throughout the world. These laws would declare ideas to be another industrial product, no more noble than pig iron. In our world, whatever the human mind may create can be reproduced and distributed infinitely at no cost. The global conveyance of thought no longer requires your factories to accomplish."


  • Individualist

    Jon Katz, "Birth of a Digital Nation":

    "Where our existing information systems seek to choke the flow of information through taboos, costs, and restrictions, the new digital world celebrates the right of the individual to speak and be heard - one of the cornerstone ideas behind American media and democracy.
          Where our existing political institutions are viewed as remote and unresponsive, this online culture offers the means for individuals to have a genuine say in the decisions that affect their lives."

    "This is a culture founded on the ethos of individuality, not leadership. Information flows laterally, or from many to many - a structure that works against the creation of leaders."


  • Special issues: online privacy (and encryption), censorship, intellectual property

  • Or is the individualism of the cyberlibertarians anti-government but really pro-business?

    • According to Richard Barbrook and Andy Cameron ("The Californian Ideology"), Vivian Sobchack ("New Age Mutant Ninja Hackers"), and other critics of cyberlibertarianism:

      cyberlibertarian "individualism" = "entrepreneurship"

    • Information does not want to be free. What it wants is venture capital.

  • Jon Katz, "Birth of a Digital Nation":

    "From liberals, this ideology adopts humanism. It is suspicious of law enforcement. It abhors censorship. It recoils from extreme governmental positions like the death penalty. From conservatives, the ideology takes notions of promoting economic opportunity, creating smaller government, and insisting on personal responsibility.
          The digital young share liberals' suspicions of authority and concentration of power but have little of their visceral contempt for corporations or big business. They share the liberal analysis that social problems like poverty, rather than violence on TV, are at the root of crime. But, unlike liberals, they want the poor to take more responsibility for solving their own problems."

     


    • Is cyberlibertarianism "escapist"?

      • an escape from "real" society and politics?

      • an escape into the 18th-century past of Jeffersonian democracy" pre-dating the problems not only of postindustrialism but even of industrialism?

      • an escape into the 19th-century past of "captains of industry" (of individuals starting and running companies)?

    • Or are the critics holding cyberlibertarianism to an impossible standard?

      • What politics (including mainstream politics and NGO politics) cannot be accused of "escapism" in similar or different ways?

      • Is there any effective political movement today that does not in some way participate in corporatism?

      • Can cyberlibertarianism learn to interact effectively with traditional politics? (see Jon Katz's sequel to his "Birth of a Digital Nation": "The Digital Citizen." Wired / HotWired 5.12 (Dec. 1997).
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Review of Postindustrial Business

In any case, both the "wired" NGOs and cyberlibertarianism are responses to a world in which information technology seems to be central to Big Business (like railways or cars in the past), but where "Big Business" has mutated into "flat" business.

* Ideology of "creative destruction" (change, innovation)
* Universality of business (business = life)
* Global Competition
* Postindustrialism
* Knowledge Work
* Information Technology
* Downsizing
* Restructuring
* Flexible Production
* Team Working
 
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Some Questions for Discussion

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Some Quotations:

  • Worker "empowerment"

    Joseph H. Boyett and Henry P. Conn, Workplace 2000 (1992):

    In Workplace 2000, the newest and lowest-level employee will be expected to know more about the company that employs him or her than many middle managers and most supervisors knew . . . in the 1970s and 1980s. (p. 47)

    William H. Davidow and Michael S. Malone, The Virtual Corporation (1992):

    The most stunning feature of the new work life will be the independence involved. What has been until now the reward for an exceptional few salespeople, researchers, and specialists will increasingly become the rule. (p. 214)

    Manuel Castells, The Rise of the Network Community ( 1996):

    Some elements of [the Japanese] model are well known:  . . . workers' involvement in the production process, by using team work, decentralized initiative, greater autonomy of decision on the shop floor, rewards for team performance, and a flat management hierarchy with few status symbols in the daily life of the firm. (p. 157)

    What [Ikujiro Nonaka] labels "the knowledge-creating company" is based on the organizational interaction between "explicit knowledge" and "tacit knowledge" at the source of innovation. He argues that much of the knowledge accumulated in the firm is made out of experience, and cannot be communicated by workers under excessively formalized management procedures. And yet the sources of innovation multiply when organizations are able to establish bridges to transfer tacit into explicit knowledge, explicit into tacit knowledge, tacit into tacit, and explicit into explicit. (p. 159)

    R. Roosevelt Thomas, Jr., Beyond Race and Gender: Unleashing the Power of Your Total Work Force by Managing Diversity (1991):

    Another word for the process of tapping employees' full potential is "empowerment". . . . In fact, a managing diversity capability is implicit in several innovations already in process in progressive organizations. Some corporations, for example, are moving to "push decision making down." Others are implementing "total quality" initiatives. Still others have downsized their work forces in search of greater efficiency and productivity. All of these initiatives, however they differ, have one aspect in common: Their success depends on the ability to empower the total work force. (p. 10)

    [For a contrarian view, see Mike Parker and Jane Slaughter, Choosing Sides: Unions and the Team Concept (Detroit: Labor Notes / South End Press, 1988)]



  • Disempowerment?

    From Workplace 2000 (pp. 42-46):

    "Every American Worker Should Become 'Flexible'

    All Americans Should Expect (and Prepare For) Periods of Unemployment

    To Avoid Unpleasant Surprises, All Americans Will Need to Keep a Close Watch on the Financial Performance of the Small Company or Business Unit That Employs Them.

    All Americans Should Expect to Work Harder and Longer Hours . . ."

    From The Virtual Corporation (pp. 215-16):



    "But the greatest daily challenge to the workers and the management that supports them will be dealing with the unpredictability of life in the virtual corporation, where perpetual flux will be the rule. If every revolution brings with it the potential for tragedy, then here is where it is most likely to occur."

    "Solid and steady, among the most admired attributes of the traditional corporation, become negative traits in the virtual corporation. In the process, many individuals who have had trouble fitting the old template will suddenly find themselves in the most amenable of work environments; while, conversely, those who once thrived may discover themselves disoriented, alienated, and overwhelmed by the new work style."

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References

 

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